FAQ

GBOB Music is part of the Membership Program of GBOB, which has a yearly membership fee.
There are different Membership Levels depending on your needs. GBOB Music receives a commission of 15% from each and every stream and download. This is what GBOB Music receives after The Orchard and the distribution services (Spotify, Apple Music, etc) deduct their cost of service.

Payment will happen twice a year, within 90 days after 30th of June and within 90 days after 31st of December.

If you have made more than 50 € in your account, you may request payment.

Yes, you can opt out and remove your songs anytime. It will depend on the streaming or download services as to how long it will take for them to remove your songs.

Preparing for Upload

GBOB Music’s standard audio spec is:

  • WAV (.wav) Format
  • 16-bit or 24-bit
  • 44.1 kHz
  • Microsoft PCM codec
  • Stereo

Our full list of accepted formats is:

  • WAV (.wav) and FLAC (.flac):
  • 16-bit: 44.1 kHz, 48 kHz
  • 24-bit: 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz

Apple Lossless (.m4a):

  • 16-bit/44.1 kHz only

Please do not upload mixed bit depth releases (a combination of 16-bit and 24-bit tracks on the same release).

To ensure proper quality, please get your audio directly from a production master export. Audio files created from a compressed format (e.g. MP3, AAC, or WMA) will have inferior sound quality, and should not be uploaded into our system.

Timing limitations vary from store to store, but here are a couple to note:

  • Release length limit of 10 hours for Deezer and Spotify
  • Track limit of 250 for iTunes

Please note that titles with longer time durations will take longer to deliver to stores which do accept them.

Yes, we do. You can send your music videos to us, and we will distribute it in various online music video channels, such as The Orchard's YouTube Channel "Radial" which has 5M followers.

We typically recommend submitting audio releases 6-8 weeks before release date. Please note that delivery times can vary from one store to another.

The International Standard Recording Code, or ISRC, is a 12 character alphanumeric code that identifies a unique sound recording or music video. An ISRC should never change once assigned. If a master sound recording or music video has been distributed earlier by another record label or service, you must re-use the previously assigned ISRC. This is very important for rights management and royalty collections.

Yes. You can choose to have GBOB Music assign an ISRC to a track if it’s the first time the track is being made available commercially. You should not use this feature if the underlying master sound recording for your track was assigned an ISRC previously, regardless of whether it was assigned to you or another party. Once a product has been delivered, its ISRCs can be referenced in the Products page in Catalog.

Image specs are as follows:

  • TIF (.tif) or JPG (.jpg or .jpeg) format
  • Minimum 3000 x 3000 pixels and maximum 6000 x 6000 pixels
  • 300 DPI
  • RGB color
  • Square

Please remove any crop marks, references to physical packaging, or promotional language from your cover image.

Yes, you can release cover songs, remix or a song using samples. The composers of the song will be credited automatically. We monitor every release and will alert you if your music contains copyrighted material.

Please contact us at music@gbob.com 

Pricing

Yes, you can. The pricing in Product Builder provides options for price settings across various stores. Your default pricing can be managed in your account under the Defaults section of the Admin page. In Product Builder, you can also set individual track pricing.

You can view price code mappings in The Orchard:

Uploading Tracks

Besides upgrading your internet speed, you can reduce your upload time almost in half by exporting your audio as an Apple Lossless .M4A file. This is almost half the size of a standard WAV file. If using this approach, please note that the encoder must be set to Apple Lossless (not AAC). Both encoders can be saved with an .M4A extension, but The Orchard only accepts 16-bit, 44.1kHz Apple Lossless .M4A files.

First, try re-uploading the track in one of these two ways:

  • Delete the track and start a new upload
  • Click the track you want to edit and use the re-upload button

If the error persists, please visit our Common Audio Upload Error and Solutions. If you need further assistance, please contact us at music@gbob.com specifying:

  1. The issue
  2. Your operating system
  3. Your audio specs

Two tracks cannot have the exact same combination of track name and version. If you’ve accidentally uploaded the same track twice, this duplication error helps you flag it. Otherwise, if the tracks are different versions, you need to differentiate them in the metadata. For example, add a description in the Version field like “Come Together” vs. “Come Together (Instrumental)” or add the name of a featuring artist or remixer.

At this time, track lyrics are only being delivered to Apple Music. However, any lyrics entered will be stored and sent to other retailers once they include the feature as well, such as Spotify and Deezer.

Apple provides a guide to track lyrics here.

We support the ability to enter lyrics in all languages and international characters; from Hindi, to Greek, to Russian, etc.

For any other question, please contact music@gbob.com